CBSR IV – Urban Refugees in Jordan

Empowering refugees in urban settings in Jordan.

Community Based Support to Refugees 4 (CBSR IV) targeted Syrian and non-Syrian refugees in both out-of-camp/urban and camp settings, in addition to vulnerable members of the Jordanian host community. This project built on the previous iterations implemented by Blumont through a protection and community-based approach to guide the project’s delivery of services toward achieving the overall objectives.

The four overarching objectives of CBSR IV were to:

  • Improve access to primary healthcare for persons of concern (PC);
  • Enhance access to services for persons with specific needs (PWSN), including psychosocial issues, disabilities, injuries, chronic diseases and survivors of Sexual and Gender-based Violence (SGBV);
  • Support and expand community mobilization and self-management among refugees and Jordanians in urban host communities; and
  • Improve access to reproductive health and HIV services.

In the urban setting, CBSR IV and previous iterations of the program successfully provided vulnerability criteria data for well over 200,000 Syrian and Iraqi refugee cases throughout Jordan, enabling UNHCR to provide cash assistance and other services to the most vulnerable. Outreach work contributed significantly to UNHCR’s Refugee Assistance Information System (RAIS) database, allowing not only UNHCR, but all authorized agencies to access large amounts of assessment data and understand the broader refugee situation in Jordan, including the most prevalent issues and needs across multiple sectors of aid.

The program also featured a community health component aimed at improving access to health services in Jordan for Iraqi and non-Syrian refugees.  During 2017, CBSR III’s Community Health Volunteers (CHVs) provided advice to beneficiaries on how to lead a healthy lifestyle, provided psychosocial support to mothers, and collected information during home visits with a greater emphasis on prenatal/postnatal/newborn care and non-communicable diseases (NCD) such as diabetes, hypertension and asthma. Blumont coordinated with UNHCR’s international and national health implementing partners in the project’s area of operation that assists with referrals to the Ministry of Health (MoH) or INGO clinics to receive available services.

CBSR IV’s community mobilization component engaged and empowered urban refugees through community dialogue, decision-making and raising awareness. The program paired with a number of community support committees (CSCs) to bring together diverse community representatives to discuss the major concerns and needs of the community, as well as to set action plans to address those needs. CSCs facilitated a number of events, including awareness sessions on specific health issues, remedial education classes, skills-building workshops, child protection, sexual and gender based violence (SGBV) and data protection. To further enhance the community mobilization component, 30 percent of all activity beneficiaries were Jordanian participants, which helped to further bridge the cultural divide and strengthen relations between refugees and the Jordanian host community. Educational services, which provided 350 non-Syrian refugees with school supplies, kits, and paid tuition fees, were another aspect of the community mobilization component.

The CBSR IV program also worked with two CBOs in Amman and Zarqa that provided Syrian and Iraqi refugees working as commercial sex workers (CSWs) and men who have sex with men (MSM) with essential services that empowered them to maintain their physical and mental well-being through improved awareness and access to services. Through counselors and peer educators, CSWs and MSM had access to psychosocial counselling, drop-in centers, medical testing for HIV/AIDS/STDs and pertinent health information, as well as potential referral for health services provided by the MoH.