Camp Coordination and Camp Management in Northeast Syria
Providing humanitarian assistance at displacement camps in northeast Syria
Syria
Humanitarian Assistance 
Community Cohesion & Protection 
Water, Sanitation & Hygiene 2016-2024
U.S. Department of State, PRM
Leading Camp Management and Camp Coordination
We serve as camp managers in both Al-Hol and Roj camps in northeast Syria to help meet the needs of more than 41,000 displaced people. Our work covers all aspects of Camp Coordination and Camp Management (CCCM), including receiving and registration of new arrivals; communication with residents; coordination of assistance and services delivered by other humanitarian organizations working in the camp; assisting residents looking to leave the camp and return home; and liaising with the Camp Administration for all camp operations.
Delivering Essential Services
Protecting the dignity and safety of camp residents is our key priority. We distribute food and non-food items for both Blumont services and on behalf of all humanitarian organizations working in the camp. Distributions include food, heaters and fuel, gas for cooking, and other basic necessities.
Teams also rehabilitate and maintain camp facilities, including water, sanitation, and hygiene (WASH) systems, electricity, and solid waste management to improve access to critical services. In 2024, the team started work on a new water network that will provide clean water to residents of Al-Hol camp. Working in coordination with the SAFER program, we will repair the existing water system, install new tanks, pumps, and underground pipes. By reducing the reliance on water trucking and eliminating the use of non-potable water for domestic use, such as household cleaning, the new network will benefit the safety and health of more than 35,000 residents. Work is expected to be completed by the end of 2024.
Supporting Community Engagement
We established a governance structure, made up of sector leaders, camp committees, and local councils, to encourage camp residents’ participation in activities and decision-making. Activities focus on inclusion and representation, engaging women, youth, older people, and persons with disabilities. Training sessions designed to enhance leadership skills and build confidence are conducted to help residents feel a connection with the community amidst displacement.
We promote protection, safety, and empowerment for camp residents through our community feedback mechanisms. Our team interacts with residents on a daily basis through activities and distributions, and we are readily available at information desks stationed throughout the camps so people know where to go for help. Residents can report needed repairs, service outages, and protection issues to our dedicated team members, who are quick to refer each case to the right department or organization to follow up on concerns. We make every effort to inform residents about corrective actions, solutions, and decisions, as we work to encourage a communication loop amongst our team, residents, and others working in the camp.
